Terms & Conditions

Last updated: Feb 08, 2026

Welcome to Giftowant.com ("Website"), operated by Jewarvalley Enterprises Private Limited, as “Giftowant” ("we," "us," or "our"), a provider of customized gifting solutions. By accessing or using our Website, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the Website.

1. Acceptance of Terms

By accessing or using Giftowant.com, you agree to comply with and be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. We may update these Terms from time to time, and the updated version will be effective upon posting on the Website. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.

2. Use of the Website

Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use this Website. By using the Website, you represent that you meet these eligibility requirements.

Permitted Use

The Website is intended for personal and non-commercial use to browse, design, and purchase customized gifting solutions. You agree not to:

• Use the Website for any unlawful or unauthorized purpose.
• Attempt to gain unauthorized access to any part of the Website or its systems.
• Use automated scripts, bots, or other means to collect data from the Website.
• Reproduce, distribute, or modify any content from the Website without prior written consent.

3. Account Registration

To access certain features, such as placing orders or saving custom designs, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your account credentials.
• Notify us immediately of any unauthorized use of your account.
• Be responsible for all activities conducted under your account.

We reserve the right to suspend or terminate your account if we suspect fraudulent or unauthorized activity.

4. Orders and Payments

Order Placement

When you place an order for customized gifting solutions, you agree to provide accurate details, including personalization specifications, delivery information, and payment details. All orders are subject to acceptance and availability.

Pricing and Payment

All prices displayed on the Website are in the currency specified and exclude applicable taxes and shipping fees unless stated otherwise. You agree to pay the total amount due at the time of order placement. We accept payments through secure methods listed on the Website. Payment must be completed before we process your order.

Order Modifications and Cancellations

Customized products are made to order. Modifications or cancellations may not be possible after an order is confirmed. Please review your order carefully before submission. Any permitted cancellations or refunds will be subject to our Refund Policy (see Section 6 and our Return & Cancellation Policy).

5. Product Customization

User-Provided Content

When submitting designs, text, images, or other content for customization ("User Content"), you represent and warrant that:

• You own or have the necessary rights to use the User Content.
• The User Content does not infringe on any third-party intellectual property rights or violate any laws.
• The User Content is not offensive, defamatory, or otherwise inappropriate.

We reserve the right to reject any User Content that does not comply with these Terms or our policies.

Customization Limitations

Due to the nature of customized products, minor variations in colour, size, or appearance may occur. We are not liable for such variations or for errors in User Content provided by you.

6. Refunds and Returns

Customized products are non-returnable unless they are defective or damaged upon delivery. If you receive a defective or incorrect product, please contact us within 7 days of receipt at support@giftowant.com with proof of the issue. We will review your request and, if approved, provide a replacement or refund at our discretion. Non-customized products may be eligible for return subject to our Return & Cancellation Policy.

7. Shipping and Delivery

We aim to deliver orders within the estimated timeframes provided at checkout. However, delays may occur due to unforeseen circumstances, such as shipping carrier issues or incomplete delivery information. We are not liable for delays beyond our control. Risk of loss and title for products pass to you upon delivery.

8. Intellectual Property

All content on the Website, including text, images, logos, and designs (excluding User Content), is the property of Giftowant or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display the User Content solely for the purpose of fulfilling your order.

9. Limitation of Liability

To the fullest extent permitted by law, Giftowant and its affiliates, officers, employees, or agents will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim will not exceed the amount paid by you for the product or service giving rise to the claim.

10. Disclaimer of Warranties

The Website and its products are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.

11. Indemnification

You agree to indemnify and hold harmless Giftowant, its affiliates, and their respective officers, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

12. Termination

We may terminate or suspend your access to the Website at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

13. Governing Law

These Terms are governed by the laws of India, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website will be resolved in the courts of Uttar Pradesh.

14. Contact Information

For questions, concerns, or complaints regarding these Terms or the Website, please contact us at:

Email: giftowant@gmail.com

Address: SE20, Jaipuriya Sunrise Green, Ahinsa Khand 1, Indirapuram, Ghaziabad, U.P.- 201014, India
Phone: +91-9953693191

15. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Giftowant regarding the use of the Website.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

Thank you for choosing Giftowant.com for your customized gifting needs. We look forward to serving you!